If you're experiencing a technical issue, or if something isn't working quite as you're expecting it to, you can get in touch with our team at email@example.com. We aim to get back to you within 24 hours.
To help us understand the problem so we can solve it quickly for you, we would like the following details:
- An explanation of what you're trying to do, and exactly what's going wrong. A screenshot or screen recording is especially helpful
- Your browser (Google Chrome, Safari, Microsoft Edge etc.) or device (iPhone, Windows, Macbook etc.). If you're not sure what browser you're using, you can check here.
Please note that in line with Microsoft's recommendations, we no longer support Internet Explorer. However, we're happy to give you support if you're moving over to Microsoft Edge!
- An image or description of any error message you might be seeing
Thank you for being patient with us, we prioritise queries as they are received in order of urgency and always aim to respond as quickly as possible.